Canadian Civic Harmony Foundation
How CCHF Unified Online and In-Person Giving to Raise $1.2M
Canada • Civic Engagement
$1.2M
raised in 2026
+40%
year over year
$270K
in person via POS
About CCHF
The Canadian Civic Harmony Foundation (CCHF) is a Canadian nonprofit committed to fostering civic engagement, social cohesion, and community wellbeing. Through grassroots programs, community outreach, and partnership initiatives, CCHF works to bridge divides and strengthen the social fabric of Canadian communities. As the organization's reach expanded, so did the scale of its fundraising ambitions — and its need for a platform that could support both online giving and in-person collection without juggling multiple disconnected systems.
The Challenge
Before adopting Infāque, CCHF faced a familiar problem for growing nonprofits: fragmented fundraising tools that didn't talk to each other. Online donations, event collections, and campaign tracking lived in separate systems, creating administrative overhead and making it hard to report on overall performance. The team needed to launch online crowdfunding campaigns quickly, accept in-person donations at events via POS devices, and consolidate donor data and disbursement into a single workflow.
The Solution
CCHF brought its fundraising operations under one roof with Infāque, across two key channels:
Crowdfunding Campaigns — The team launched dedicated campaign pages for specific causes, with donation forms embedded directly on CCHF's website and shared across social media, enabling rapid donor mobilization during time-sensitive appeals. In March 2026 alone, CCHF launched 8 crowdfunding campaigns, two of which exceeded their targets.
In-Person Giving via POS Devices — At community events and donation drives, CCHF deployed 8 POS devices enabling contactless and card-based giving on the spot. In-person donations were automatically reconciled with online campaign totals, giving the finance team real-time visibility across all channels with no manual reconciliation.
The Results
- $1.2M raised through the platform in 2026 — a 40% increase year over year
- $270K collected in person via POS devices — roughly 22% of total giving, proving the value of unified online + offline collection
- 8 crowdfunding campaigns launched in a single month, two exceeding target
- Reduced administrative burden through automated disbursement and consolidated donor records
- A broader donor base, with both online and in-person donors captured under one system
“I don't write product endorsements often, but I felt obliged to support Infāque after the way their team supported us at CCHF. I've used many platforms over nearly two decades in philanthropy, and I've rarely seen this combination of features, affordability, and customer support. Infāque does a lot and does it well: AI-powered searches, messaging and email, event registration, donor management, and more, all at a very accessible price. What really sets them apart is their team. From onboarding to ongoing donor support, they continue to be responsive, listen to feedback, and actually build features based on our needs. Their POS integration and e-transfer donation capabilities are two examples I haven't seen matched by other products we've used. If you're looking for a powerful, affordable platform backed by a team that genuinely cares, I highly recommend Infāque.”